The Ford Country team might be wise to hit the gym this spring. How else will they carry all of the hardware they’ve been collecting during the annual auto awards season? Over the past few months alone, Nevada’s leading Ford sales organization for 2017 has been awarded a half-dozen of the industry’s most prestigious honors. Let’s review the accolades:
2017 Ford President’s Award
Awarded to dealerships with the absolute highest level of customer service, satisfaction and overall experience, this honor is only bestowed upon a select 340 dealers nationwide, from a pool of more than 5,000. Ford Country’s customer service has become the stuff of legend in the Las Vegas Valley and beyond, and this award solidifies that image and is a likely reason for their #1 statewide sales ranking.
2017 Ford One Hundred Club
No offense to the finance guys, we love ‘em, but this one salutes the efforts of our sales, service and parts department team members. Each year Ford Automotive selects the best of the best to this exclusive club as recognition for achieving excellence. Whether it’s a sales team that goes the extra mile to delight our customers, a service group that gets drivers back on the road ASAP or a parts department that runs like a well-oiled drivetrain,
Ford Country seems to be living their tagline every day: “Everything we do is driven by you.”
2018 DealerRater Nevada Dealer of the Year
Recognizing a select number of car dealerships throughout the United States and Canada for superior customer satisfaction, the DealerRater Dealer of the Year honors are extremely competitive and coveted. This award recognizes customer satisfaction as expressed through online reviews posted to DealerRater and is given to organizations that have the highest PowerScore™ in their brand category at both a national and state level. To be considered, a dealership must have a minimum of 25 reviews in a calendar year with an average minimum star rating of 4.0 with 5.0 as the highest, and at least one review per quarter during the calendar year. Needless to say, the Ford Country DealerRater page has more stars than the Milky Way these days.
2018 Edmunds 5-Star Dealer
Elsewhere in the world of stars, Ford Country has been celebrated by prestigious auto industry icon Edmunds as a select Five-Star Dealer. Recognizing car sellers who consistently deliver an outstanding car-shopping experience, this award honored an exclusive group of 817 dealerships nationwide. 2018 represents the fifth year that Edmunds has presented the awards to dealers who earn the highest overall rating for customer satisfaction in Edmunds’ dealer sales ratings. Eligible dealers must have earned an overall sales rating of five stars on a minimum of 20 reviews on Edmunds over the past year and maintained a minimum average of 4.5 stars.
2017 Ford Top Volume Dealer Challenge
Ford Country has long been in the stratosphere of overall unit volume sales on the state, regional and national level. At the end of the day, auto dealers want to move the most vehicles. It’s what they do—giving them things like clout, leverage and access. In 2017, no one sold and leased more Ford vehicles in the state of Nevada than Ford Country. Which placed them solidly in the Top 100 in National Volume as well as Top 20 in the West.
2017 Ford ONE Elite
In what might be better referred to as the “Award, Award”, this Ford-only honor is the sum of some very prestigious award-winning parts. Ford Country has been selected for Ford ONE Elite status this year based on an aggregate of being the best of the best in many areas—among them: The President’s Award, Ford One Hundred Club, Lincoln Leaders, Certified Pre-Owned Sales Leadership, FCSD Premier Club, Triple Crown and Ford Credit’s ‘Partners in Quality Award’ programs. Only dealerships with a truly headlight-to-tailpipe dedication to excellence join this select club.
In all, it’s an impressive F-150 payload of hardware that recognizes some extremely hard work and an unmatched dedication to customers. General Manager Brad Cambridge heaped praise on his team saying, “There’s a reason people drive past other Ford Dealerships to get to Ford Country out here in the Valley Automall. It’s an overall outstanding experience that each and every person here is singularly focused on and obsessive about.”
He also noted that for 2018 he may be preparing an additional award for the Mustang Sally’s Diner team, saying, “Since we sold so many vehicles this year, those folks prepared a heck of a lot of FREE Cheeseburgers. And not to brag, but they were ridiculously yummy.”